Our Guarantee*
We offer a 100% money back guarantee of the
purchase price if you are not happy with your pendant
for any reason. You have 30 days from the date your
pendant is delivered (as determined by postal tracking
information) to return it for 100% refund (not
including shipping costs).
In the event of a return we require that the pendant
be shipped back to us in the same condition as received
with a tracking number. Please email us for our return
address. Once shipped, please notify us of the tracking
number so we may know to expect the package.
Please note that improper handling of your new
pendant may cause unintentional damage to the stone
such as cracks and loss of color. If you are planning on
returning your pendant please take care to avoid such
damage.
Although unlikely, in the event your pendant arrives
damaged, you may return it for a refund of both the
purchase price and shipping costs. You must, however,
notify us within 24 hours of receiving the damaged
pendant.
purchase price if you are not happy with your pendant
for any reason. You have 30 days from the date your
pendant is delivered (as determined by postal tracking
information) to return it for 100% refund (not
including shipping costs).
In the event of a return we require that the pendant
be shipped back to us in the same condition as received
with a tracking number. Please email us for our return
address. Once shipped, please notify us of the tracking
number so we may know to expect the package.
Please note that improper handling of your new
pendant may cause unintentional damage to the stone
such as cracks and loss of color. If you are planning on
returning your pendant please take care to avoid such
damage.
Although unlikely, in the event your pendant arrives
damaged, you may return it for a refund of both the
purchase price and shipping costs. You must, however,
notify us within 24 hours of receiving the damaged
pendant.
Pendant Creations
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