Our Guarantee*
Obtaining an accurate photograph of the finished
product is not as reliable as seeing it in person, so we
are happy to offer a 100% money back guarantee of the
purchase price if you are not happy with your pendant.
You have 30 days from the date your pendant is
delivered (as determined by postal tracking
information) to return it for 100% refund (not
including shipping costs).
In the event of a return we require that the pendant be
shipped back to us in the same condition as received
with a tracking number. Once shipped, please notify us
of the tracking number so we may know to expect the
package.
Please note that improper handling of your new
pendant may cause unintentional damage to the stone
such as cracks and loss of color. If you are planning on
returning your pendant please take care to avoid such
damage.
Although unlikely, in the event your pendant arrives
damaged, you may return it for a refund of both the
purchase price and shipping costs. You must, however,
notify us within 24 hours of receiving the damaged
pendant.
product is not as reliable as seeing it in person, so we
are happy to offer a 100% money back guarantee of the
purchase price if you are not happy with your pendant.
You have 30 days from the date your pendant is
delivered (as determined by postal tracking
information) to return it for 100% refund (not
including shipping costs).
In the event of a return we require that the pendant be
shipped back to us in the same condition as received
with a tracking number. Once shipped, please notify us
of the tracking number so we may know to expect the
package.
Please note that improper handling of your new
pendant may cause unintentional damage to the stone
such as cracks and loss of color. If you are planning on
returning your pendant please take care to avoid such
damage.
Although unlikely, in the event your pendant arrives
damaged, you may return it for a refund of both the
purchase price and shipping costs. You must, however,
notify us within 24 hours of receiving the damaged
pendant.
Pendant Creations
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